Return/Refund
Return/Refund policy:
We want you to be delighted with your purchase but if you are not fully satisfied simply return your unworn product within 15 days of purchase for an exchange or a full refund. The product can be exchanged in a circumstance of the product being defected, counterfeit, damaged or if the item is not the one ordered or if there is an issue with the product size. VampWelt also offers a free one year repair warranty.
Terms and conditions apply:
The product will go through a quality control check to ensure that the returned shoe is still in its original packaging, is not damaged, label is still attached, is in its original condition along with its accessories like tags or free promotional items which came with the purchase. If you wish to return your new product in exchange for a new pair we will simply provide you a coupon rather than a refund of the same price.
We want you to be delighted with your purchase but if you are not fully satisfied simply return your unworn product within 15 days of purchase for an exchange or a full refund. The product can be exchanged in a circumstance of the product being defected, counterfeit, damaged or if the item is not the one ordered or if there is an issue with the product size. VampWelt also offers a free one year repair warranty.
Terms and conditions apply:
The product will go through a quality control check to ensure that the returned shoe is still in its original packaging, is not damaged, label is still attached, is in its original condition along with its accessories like tags or free promotional items which came with the purchase. If you wish to return your new product in exchange for a new pair we will simply provide you a coupon rather than a refund of the same price.
